#layout[data-v-d3c359ee]{display:flex;min-height:100vh}.sidebar[data-v-d3c359ee]{width:220px;min-height:100vh;background:linear-gradient(180deg,rgba(99,102,241,.04) 0%,transparent 35%),var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;padding:24px 16px 16px;flex-shrink:0;position:fixed;top:0;left:0;bottom:0;z-index:10}.sidebar-logo[data-v-d3c359ee]{display:flex;align-items:center;gap:10px;margin-bottom:36px;padding:0 8px}.logo-icon[data-v-d3c359ee]{font-size:22px;color:var(--accent);filter:drop-shadow(0 0 8px rgba(99,102,241,.55))}.logo-text[data-v-d3c359ee]{font-family:Syne,sans-serif;font-size:16px;font-weight:700;color:var(--text);letter-spacing:.5px}.nav-links[data-v-d3c359ee]{list-style:none;display:flex;flex-direction:column;gap:2px;flex:1}.nav-links a[data-v-d3c359ee]{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:var(--radius-sm);color:var(--text-muted);text-decoration:none;font-size:13px;font-weight:500;position:relative;transition:background var(--dur-fast),color var(--dur-fast)}.nav-links a[data-v-d3c359ee]:hover{background:var(--surface3);color:var(--text);text-decoration:none}.nav-links a.active[data-v-d3c359ee]{background:var(--accent-subtle);color:var(--accent-hi)}.nav-links a.active[data-v-d3c359ee]:before{content:"";position:absolute;left:0;top:50%;transform:translateY(-50%);width:3px;height:18px;background:var(--gradient-brand);border-radius:0 3px 3px 0;box-shadow:0 0 8px #6366f180}.nav-icon[data-v-d3c359ee]{font-size:14px;opacity:.75;transition:opacity var(--dur-fast)}.nav-links a.active .nav-icon[data-v-d3c359ee]{opacity:1}.sidebar-footer[data-v-d3c359ee]{display:flex;align-items:center;gap:8px;padding-top:16px;border-top:1px solid var(--border)}.user-pill[data-v-d3c359ee]{display:flex;align-items:center;gap:8px;flex:1;min-width:0}.user-avatar[data-v-d3c359ee]{width:30px;height:30px;border-radius:50%;background:#6366f126;border:1px solid rgba(99,102,241,.25);color:var(--accent-hi);font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}.user-info[data-v-d3c359ee]{display:flex;flex-direction:column;min-width:0}.user-name[data-v-d3c359ee]{font-size:12px;font-weight:500;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.user-role[data-v-d3c359ee]{font-size:10px;color:var(--text-muted);text-transform:capitalize}.notif-btn[data-v-d3c359ee]{background:transparent;color:var(--text-muted);border:1px solid var(--border);padding:5px 7px;font-size:13px;border-radius:var(--radius-sm);flex-shrink:0;line-height:1}.notif-btn.active[data-v-d3c359ee]{border-color:#6366f159;background:#6366f114}.notif-btn[data-v-d3c359ee]:hover{background:var(--surface3);color:var(--text);opacity:1}.logout-btn[data-v-d3c359ee]{background:transparent;color:var(--text-muted);border:1px solid var(--border);padding:5px 8px;font-size:14px;border-radius:var(--radius-sm);flex-shrink:0}.logout-btn[data-v-d3c359ee]:hover{color:var(--red);border-color:#f8717166;background:#f871710f;opacity:1}.lang-toggle[data-v-d3c359ee]{display:flex;gap:4px;padding:10px 8px 6px}.lang-toggle button[data-v-d3c359ee]{flex:1;padding:4px 0;font-size:11px;font-weight:600;letter-spacing:.5px;background:transparent;border:1px solid var(--border);color:var(--text-muted);border-radius:5px;cursor:pointer}.lang-toggle button.active[data-v-d3c359ee]{background:var(--accent-subtle);border-color:#6366f14d;color:var(--accent-hi);opacity:1}.lang-toggle button[data-v-d3c359ee]:hover:not(.active){background:var(--surface3);color:var(--text);opacity:1}.main-content[data-v-d3c359ee]{flex:1;margin-left:220px;min-height:100vh;background:var(--bg)}.table-wrapper[data-v-fa6dbb71]{overflow-x:auto;border-radius:var(--radius-md);border:1px solid var(--border);background:var(--surface);background-image:var(--gradient-card);box-shadow:var(--shadow-sm)}.ticket-table[data-v-fa6dbb71]{width:100%;border-collapse:collapse}thead th[data-v-fa6dbb71]{padding:12px 16px;text-align:left;font-size:10px;font-weight:600;letter-spacing:1px;text-transform:uppercase;color:var(--text-muted);border-bottom:1px solid var(--border);white-space:nowrap}.ticket-row[data-v-fa6dbb71]{cursor:pointer;transition:background var(--dur-fast) var(--ease-smooth);animation:rowIn .3s var(--ease-out) both}.ticket-row[data-v-fa6dbb71]:nth-child(1){animation-delay:0ms}.ticket-row[data-v-fa6dbb71]:nth-child(2){animation-delay:30ms}.ticket-row[data-v-fa6dbb71]:nth-child(3){animation-delay:60ms}.ticket-row[data-v-fa6dbb71]:nth-child(4){animation-delay:90ms}.ticket-row[data-v-fa6dbb71]:nth-child(5){animation-delay:.12s}.ticket-row[data-v-fa6dbb71]:nth-child(6){animation-delay:.15s}.ticket-row[data-v-fa6dbb71]:nth-child(7){animation-delay:.18s}.ticket-row[data-v-fa6dbb71]:nth-child(8){animation-delay:.21s}.ticket-row[data-v-fa6dbb71]:nth-child(9){animation-delay:.24s}.ticket-row[data-v-fa6dbb71]:nth-child(10){animation-delay:.27s}.ticket-row[data-v-fa6dbb71]:hover{background:var(--surface3)}.ticket-row td[data-v-fa6dbb71]{padding:13px 16px;border-bottom:1px solid var(--border);vertical-align:middle}.ticket-row:last-child td[data-v-fa6dbb71]{border-bottom:none}.id-cell[data-v-fa6dbb71]{font-family:Courier New,monospace;font-size:11px;color:var(--text-faint);white-space:nowrap}.title-cell[data-v-fa6dbb71]{display:flex;flex-direction:column;gap:3px}.title[data-v-fa6dbb71]{font-weight:500;color:var(--text);font-size:13px}.client-name[data-v-fa6dbb71]{font-size:11px;color:var(--text-muted)}.platform-chip[data-v-fa6dbb71]{background:#6366f11a;border:1px solid rgba(99,102,241,.22);color:var(--accent-hi);padding:2px 7px;border-radius:4px;font-size:11px;font-weight:500;white-space:nowrap}.no-platform[data-v-fa6dbb71]{color:var(--text-faint);font-size:13px}.category-chip[data-v-fa6dbb71]{background:var(--surface2);border:1px solid var(--border);color:var(--text-muted);padding:2px 8px;border-radius:4px;font-size:11px;white-space:nowrap}.date-cell[data-v-fa6dbb71]{color:var(--text-muted);font-size:11px;white-space:nowrap}.empty-row[data-v-fa6dbb71]{text-align:center;padding:48px 16px!important;color:var(--text-muted);font-size:13px}.overlay[data-v-5d92f418]{position:fixed;top:0;right:0;bottom:0;left:0;background:#07080da6;backdrop-filter:blur(10px) saturate(1.2);-webkit-backdrop-filter:blur(10px) saturate(1.2);z-index:50;display:flex;justify-content:flex-end}.panel[data-v-5d92f418]{width:480px;max-width:100vw;height:100vh;background:var(--surface);background-image:var(--gradient-card);border-left:1px solid var(--border-hi);box-shadow:var(--shadow-xl);display:flex;flex-direction:column;overflow:hidden}.panel-header[data-v-5d92f418]{display:flex;align-items:flex-start;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--border);gap:12px;flex-shrink:0}.panel-title-group[data-v-5d92f418]{display:flex;flex-direction:column;gap:4px}.panel-ticket-id[data-v-5d92f418]{font-family:Courier New,monospace;font-size:11px;color:var(--text-muted)}.panel-title[data-v-5d92f418]{font-size:16px;font-weight:600;color:var(--text);line-height:1.3}.close-btn[data-v-5d92f418]{background:transparent;color:var(--text-muted);padding:4px 8px;font-size:12px;border:1px solid var(--border);flex-shrink:0}.close-btn[data-v-5d92f418]:hover{color:var(--text);background:var(--surface2);opacity:1}.panel-body[data-v-5d92f418]{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:24px}.info-grid[data-v-5d92f418]{display:grid;grid-template-columns:1fr 1fr;gap:14px}.info-item[data-v-5d92f418]{display:flex;flex-direction:column;gap:4px}.info-item.full-width[data-v-5d92f418]{grid-column:1 / -1}.info-label[data-v-5d92f418],.section-label[data-v-5d92f418]{font-size:10px;font-weight:600;letter-spacing:.8px;text-transform:uppercase;color:var(--text-muted)}.info-value[data-v-5d92f418]{font-size:13px;color:var(--text-dim)}.description-section[data-v-5d92f418],.status-section[data-v-5d92f418],.escalation-section[data-v-5d92f418],.timeline-section[data-v-5d92f418]{display:flex;flex-direction:column;gap:10px}.description-text[data-v-5d92f418]{font-size:13px;color:var(--text-dim);line-height:1.6;background:var(--surface2);border:1px solid var(--border);border-radius:8px;padding:12px;white-space:pre-wrap}.status-buttons[data-v-5d92f418]{display:flex;flex-wrap:wrap;gap:6px}.status-btn[data-v-5d92f418]{padding:5px 11px;font-size:11px;font-weight:500;letter-spacing:.3px;border-radius:20px;background:var(--surface2);border:1px solid var(--border);color:var(--text-muted);text-transform:capitalize}.status-btn[data-v-5d92f418]:disabled{cursor:default}.status-btn-new.active[data-v-5d92f418]{background:#3b82f626;border-color:var(--status-new);color:var(--status-new)}.status-btn-open.active[data-v-5d92f418]{background:#06b6d426;border-color:var(--status-open);color:var(--status-open)}.status-btn-in-progress.active[data-v-5d92f418]{background:#8b5cf626;border-color:var(--status-in-progress);color:var(--status-in-progress)}.status-btn-pending.active[data-v-5d92f418]{background:#f59e0b26;border-color:var(--status-pending);color:var(--status-pending)}.status-btn-resolved.active[data-v-5d92f418]{background:#10b98126;border-color:var(--status-resolved);color:var(--status-resolved)}.status-btn-closed.active[data-v-5d92f418]{background:#6b728026;border-color:var(--status-closed);color:var(--status-closed)}.status-btn[data-v-5d92f418]:not(.active):not(:disabled):hover{background:var(--border);color:var(--text);opacity:1}.escalate-btn[data-v-5d92f418]{align-self:flex-start;padding:6px 14px;font-size:12px;font-weight:500;border-radius:20px;background:#f9731614;border:1px solid rgba(249,115,22,.3);color:var(--status-escalated);letter-spacing:.3px;transition:background var(--dur-fast),border-color var(--dur-fast)}.escalate-btn[data-v-5d92f418]:hover{background:#f9731626;border-color:#f9731680;opacity:1}.escalation-chain[data-v-5d92f418]{display:flex;flex-direction:column;gap:8px}.escalation-item[data-v-5d92f418]{display:flex;gap:10px;background:#f973160d;border:1px solid rgba(249,115,22,.15);border-radius:8px;padding:10px 12px}.escalation-arrow[data-v-5d92f418]{font-size:14px;color:var(--status-escalated);flex-shrink:0;margin-top:1px}.escalation-content[data-v-5d92f418]{display:flex;flex-direction:column;gap:3px;flex:1;min-width:0}.escalation-route[data-v-5d92f418]{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.esc-team[data-v-5d92f418]{font-size:12px;font-weight:500;color:var(--text-dim)}.esc-team-to[data-v-5d92f418]{color:var(--status-escalated)}.esc-arrow-icon[data-v-5d92f418]{font-size:11px;color:var(--text-muted)}.escalation-reason[data-v-5d92f418]{font-size:11px;color:var(--text-muted);text-transform:capitalize}.escalation-steps[data-v-5d92f418]{font-size:11px;color:var(--text-muted);font-style:italic;white-space:pre-wrap;word-break:break-word}.escalation-meta[data-v-5d92f418]{font-size:10px;color:var(--text-faint);margin-top:2px}.timeline[data-v-5d92f418]{display:flex;flex-direction:column;gap:0;border-left:2px solid var(--border-hi);margin-left:8px;padding-left:16px}.timeline-item[data-v-5d92f418]{position:relative;padding-bottom:16px}.timeline-item[data-v-5d92f418]:last-child{padding-bottom:0}.timeline-dot[data-v-5d92f418]{position:absolute;left:-21px;top:4px;width:8px;height:8px;border-radius:50%;background:var(--border-hi);border:2px solid var(--surface);transition:background var(--dur-normal)}.timeline-item:last-child .timeline-dot[data-v-5d92f418]{background:var(--accent);border-color:var(--surface);box-shadow:0 0 0 3px #6366f133,0 0 8px #6366f166;animation:timelinePulse 2.5s ease-in-out infinite}.timeline-content[data-v-5d92f418]{display:flex;flex-direction:column;gap:2px}.timeline-event[data-v-5d92f418]{font-size:12px;font-weight:500;color:var(--text);text-transform:capitalize}.timeline-note[data-v-5d92f418]{font-size:12px;color:var(--text-dim)}.timeline-by[data-v-5d92f418]{font-size:11px;color:var(--text-muted);font-style:italic}.timeline-date[data-v-5d92f418]{font-size:11px;color:var(--text-muted)}.timeline-empty[data-v-5d92f418]{font-size:13px;color:var(--text-muted)}.modal-overlay[data-v-5d92f418]{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;z-index:60;display:flex;align-items:flex-start;justify-content:center;padding:40px 20px;overflow-y:auto}.esc-modal[data-v-5d92f418]{background:var(--surface);border:1px solid rgba(249,115,22,.25);border-radius:12px;width:100%;max-width:460px;margin:auto;overflow:hidden}.esc-modal-header[data-v-5d92f418]{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--border)}.esc-modal-header h3[data-v-5d92f418]{font-size:15px;font-weight:600;color:var(--text)}.esc-form[data-v-5d92f418]{padding:20px;display:flex;flex-direction:column;gap:16px}.form-group[data-v-5d92f418]{display:flex;flex-direction:column;gap:6px}label[data-v-5d92f418]{font-size:12px;font-weight:500;color:var(--text-dim)}.esc-confirm-note[data-v-5d92f418]{font-size:12px;color:var(--text-muted);background:var(--surface2);border:1px solid var(--border);border-radius:6px;padding:10px 12px;line-height:1.5}.esc-actions[data-v-5d92f418]{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}.esc-actions button[data-v-5d92f418]{width:auto}.btn-escalate[data-v-5d92f418]{background:#f9731626;border:1px solid rgba(249,115,22,.4);color:var(--status-escalated);font-weight:500;padding:8px 18px;font-size:13px}.btn-escalate[data-v-5d92f418]:hover:not(:disabled){background:#f9731640;border-color:#f9731699;opacity:1}.error-msg[data-v-5d92f418]{font-size:13px;color:var(--red);background:#ef444414;border:1px solid rgba(239,68,68,.2);border-radius:6px;padding:10px 12px}.my-tickets-page[data-v-fe901bdf]{padding:32px 36px;display:flex;flex-direction:column;gap:24px;max-width:1200px;width:100%;margin:0 auto;animation:viewEnter var(--dur-slow) var(--ease-out) both}.page-header[data-v-fe901bdf]{display:flex;align-items:flex-end;justify-content:space-between}.page-title[data-v-fe901bdf]{font-size:24px;font-weight:700;color:var(--text)}.page-subtitle[data-v-fe901bdf]{font-size:13px;color:var(--text-muted);margin-top:4px}.last-updated[data-v-fe901bdf]{font-size:12px;color:var(--text-muted)}.stats-bar[data-v-fe901bdf]{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.stat-card[data-v-fe901bdf]{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:20px 24px;display:flex;flex-direction:column;gap:6px}.stat-number[data-v-fe901bdf]{font-family:Syne,sans-serif;font-size:28px;font-weight:700;color:var(--text)}.stat-open[data-v-fe901bdf]{color:var(--status-open)}.stat-progress[data-v-fe901bdf]{color:var(--status-in-progress)}.stat-escalated[data-v-fe901bdf]{color:var(--status-escalated)}.stat-label[data-v-fe901bdf]{font-size:12px;color:var(--text-muted);letter-spacing:.5px;text-transform:uppercase}.filter-bar[data-v-fe901bdf]{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.search-wrapper[data-v-fe901bdf]{position:relative;flex:1;min-width:200px}.search-icon[data-v-fe901bdf]{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text-muted);font-size:16px;pointer-events:none}.search-input[data-v-fe901bdf]{padding-left:30px;padding-right:28px}.search-clear[data-v-fe901bdf]{position:absolute;right:6px;top:50%;transform:translateY(-50%);background:transparent;border:none;color:var(--text-muted);padding:2px 5px;font-size:10px;cursor:pointer}.search-clear[data-v-fe901bdf]:hover{color:var(--text);opacity:1}.filter-bar select[data-v-fe901bdf]{width:auto;min-width:150px}.filter-reset[data-v-fe901bdf]{width:auto;white-space:nowrap}.error-banner[data-v-fe901bdf]{display:flex;align-items:center;justify-content:space-between;background:#ef444414;border:1px solid rgba(239,68,68,.25);border-radius:8px;padding:10px 14px;font-size:13px;color:var(--red)}.btn-sm[data-v-fe901bdf]{padding:5px 10px;font-size:11px;width:auto}.pagination[data-v-fe901bdf]{display:flex;align-items:center;justify-content:center;gap:8px;padding:4px 0}.page-numbers[data-v-fe901bdf]{display:flex;align-items:center;gap:4px}.pg-btn[data-v-fe901bdf]{display:inline-flex;align-items:center;justify-content:center;height:30px;padding:0 10px;font-size:12px;font-weight:500;border-radius:6px;background:var(--surface);border:1px solid var(--border);color:var(--text-muted);cursor:pointer;transition:background .12s,color .12s,border-color .12s;width:auto}.pg-btn[data-v-fe901bdf]:hover:not(:disabled):not(.active){background:var(--surface2);color:var(--text);opacity:1}.pg-btn[data-v-fe901bdf]:disabled{opacity:.35;cursor:not-allowed}.pg-btn.active[data-v-fe901bdf]{background:#3b82f626;border-color:#3b82f666;color:var(--blue);opacity:1}.pg-num[data-v-fe901bdf]{min-width:30px;padding:0 6px}.pg-arrow[data-v-fe901bdf]{padding:0 12px}.page-ellipsis[data-v-fe901bdf]{font-size:12px;color:var(--text-muted);padding:0 2px;-webkit-user-select:none;user-select:none}.page-summary[data-v-fe901bdf]{text-align:center;font-size:12px;color:var(--text-muted);padding-bottom:4px}.dashboard[data-v-a1d76b9f]{padding:32px 36px;display:flex;flex-direction:column;gap:24px;max-width:1200px;width:100%;margin:0 auto;animation:viewEnter var(--dur-slow) var(--ease-out) both}.page-header[data-v-a1d76b9f]{display:flex;align-items:flex-end;justify-content:space-between}.page-title[data-v-a1d76b9f]{font-size:24px;font-weight:700;color:var(--text)}.page-subtitle[data-v-a1d76b9f]{font-size:13px;color:var(--text-muted);margin-top:4px}.last-updated[data-v-a1d76b9f]{font-size:12px;color:var(--text-muted)}.stats-bar[data-v-a1d76b9f]{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.stat-card[data-v-a1d76b9f]{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:20px 24px;display:flex;flex-direction:column;gap:6px}.stat-number[data-v-a1d76b9f]{font-family:Syne,sans-serif;font-size:28px;font-weight:700;color:var(--text)}.stat-open[data-v-a1d76b9f]{color:var(--status-open)}.stat-progress[data-v-a1d76b9f]{color:var(--status-in-progress)}.stat-resolved[data-v-a1d76b9f]{color:var(--status-resolved)}.stat-label[data-v-a1d76b9f]{font-size:12px;color:var(--text-muted);letter-spacing:.5px;text-transform:uppercase}.filter-bar[data-v-a1d76b9f]{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.search-wrapper[data-v-a1d76b9f]{position:relative;flex:1;min-width:200px}.search-icon[data-v-a1d76b9f]{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text-muted);font-size:16px;pointer-events:none}.search-input[data-v-a1d76b9f]{padding-left:30px;padding-right:28px}.search-clear[data-v-a1d76b9f]{position:absolute;right:6px;top:50%;transform:translateY(-50%);background:transparent;border:none;color:var(--text-muted);padding:2px 5px;font-size:10px;cursor:pointer}.search-clear[data-v-a1d76b9f]:hover{color:var(--text);opacity:1}.filter-bar select[data-v-a1d76b9f]{width:auto;min-width:150px}.filter-reset[data-v-a1d76b9f]{width:auto;white-space:nowrap}.error-banner[data-v-a1d76b9f]{display:flex;align-items:center;justify-content:space-between;background:#ef444414;border:1px solid rgba(239,68,68,.25);border-radius:8px;padding:10px 14px;font-size:13px;color:var(--red)}.btn-sm[data-v-a1d76b9f]{padding:5px 10px;font-size:11px;width:auto}.pagination[data-v-a1d76b9f]{display:flex;align-items:center;justify-content:center;gap:8px;padding:4px 0}.page-numbers[data-v-a1d76b9f]{display:flex;align-items:center;gap:4px}.pg-btn[data-v-a1d76b9f]{display:inline-flex;align-items:center;justify-content:center;height:30px;padding:0 10px;font-size:12px;font-weight:500;border-radius:6px;background:var(--surface);border:1px solid var(--border);color:var(--text-muted);cursor:pointer;transition:background .12s,color .12s,border-color .12s;width:auto}.pg-btn[data-v-a1d76b9f]:hover:not(:disabled):not(.active){background:var(--surface2);color:var(--text);opacity:1}.pg-btn[data-v-a1d76b9f]:disabled{opacity:.35;cursor:not-allowed}.pg-btn.active[data-v-a1d76b9f]{background:#3b82f626;border-color:#3b82f666;color:var(--blue);opacity:1}.pg-num[data-v-a1d76b9f]{min-width:30px;padding:0 6px}.pg-arrow[data-v-a1d76b9f]{padding:0 12px}.page-ellipsis[data-v-a1d76b9f]{font-size:12px;color:var(--text-muted);padding:0 2px;-webkit-user-select:none;user-select:none}.page-summary[data-v-a1d76b9f]{text-align:center;font-size:12px;color:var(--text-muted);padding-bottom:4px}.submit-page[data-v-6a1d7b10]{padding:32px 36px;display:flex;justify-content:center;animation:viewEnter var(--dur-slow) var(--ease-out) both}.form-container[data-v-6a1d7b10]{width:100%;max-width:640px;display:flex;flex-direction:column;gap:28px}.page-header[data-v-6a1d7b10]{display:flex;flex-direction:column;gap:6px}.page-title[data-v-6a1d7b10]{font-size:24px;font-weight:700;color:var(--text)}.page-subtitle[data-v-6a1d7b10]{font-size:13px;color:var(--text-muted)}.ticket-form[data-v-6a1d7b10]{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:28px;display:flex;flex-direction:column;gap:18px}.form-row[data-v-6a1d7b10]{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-group[data-v-6a1d7b10]{display:flex;flex-direction:column;gap:6px}label[data-v-6a1d7b10]{font-size:12px;font-weight:500;color:var(--text-dim);letter-spacing:.3px}textarea[data-v-6a1d7b10]{resize:vertical;min-height:100px}.submit-btn[data-v-6a1d7b10]{align-self:flex-start;padding:10px 24px;font-size:14px;font-weight:500}.submit-btn[data-v-6a1d7b10]:disabled{opacity:.6;cursor:not-allowed}.error-msg[data-v-6a1d7b10]{font-size:13px;color:var(--red);background:#ef444414;border:1px solid rgba(239,68,68,.2);border-radius:6px;padding:10px 12px}.success-state[data-v-6a1d7b10]{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:48px 28px;display:flex;flex-direction:column;align-items:center;gap:12px;text-align:center}.success-icon[data-v-6a1d7b10]{width:56px;height:56px;border-radius:50%;background:#10b98126;color:var(--green);font-size:24px;display:flex;align-items:center;justify-content:center;border:2px solid rgba(16,185,129,.3)}.success-title[data-v-6a1d7b10]{font-size:20px;font-weight:700;color:var(--text)}.success-sub[data-v-6a1d7b10]{font-size:13px;color:var(--text-muted)}.success-id[data-v-6a1d7b10]{font-size:14px;color:var(--text-dim);background:var(--surface2);border:1px solid var(--border);border-radius:6px;padding:8px 20px}.mono[data-v-6a1d7b10]{font-family:Courier New,monospace;color:var(--blue)}.success-actions[data-v-6a1d7b10]{display:flex;gap:10px;margin-top:8px;align-items:center}.webhook-card[data-v-d4368653]{background:var(--surface);background-image:var(--gradient-card);border:1px solid var(--border);border-radius:var(--radius-md);padding:18px 20px;display:flex;flex-direction:column;gap:12px;transition:border-color var(--dur-fast) var(--ease-smooth),box-shadow var(--dur-fast) var(--ease-smooth),transform var(--dur-fast) var(--ease-smooth)}.webhook-card[data-v-d4368653]:hover{border-color:#6366f159;box-shadow:var(--shadow-md),0 0 0 1px #6366f114;transform:translateY(-1px)}.webhook-card.inactive[data-v-d4368653]{opacity:.5}.card-header[data-v-d4368653]{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.card-title-row[data-v-d4368653]{display:flex;align-items:center;gap:8px}.active-dot[data-v-d4368653]{width:8px;height:8px;border-radius:50%;background:var(--green);flex-shrink:0;box-shadow:0 0 6px #34d39980}.inactive .active-dot[data-v-d4368653]{background:var(--gray);box-shadow:none}.card-name[data-v-d4368653]{font-size:14px;font-weight:600;color:var(--text)}.card-actions[data-v-d4368653]{display:flex;gap:6px;flex-wrap:wrap}.btn-sm[data-v-d4368653]{padding:5px 10px;font-size:11px}.card-url[data-v-d4368653]{font-size:11px;font-family:Courier New,monospace;color:var(--text-muted);background:var(--surface2);border:1px solid var(--border);border-radius:var(--radius-sm);padding:5px 9px;word-break:break-all}.event-chips[data-v-d4368653]{display:flex;flex-wrap:wrap;gap:5px}.event-chip[data-v-d4368653]{background:#6366f11a;border:1px solid rgba(99,102,241,.22);color:var(--accent-hi);padding:3px 8px;border-radius:4px;font-size:10px;font-weight:500;letter-spacing:.3px}.no-events[data-v-d4368653]{font-size:11px;color:var(--text-muted)}.webhooks-page[data-v-f83b5e83]{padding:32px 36px;display:flex;flex-direction:column;gap:24px;max-width:1000px;width:100%;margin:0 auto;animation:viewEnter var(--dur-slow) var(--ease-out) both}.page-header[data-v-f83b5e83]{display:flex;align-items:flex-end;justify-content:space-between}.page-title[data-v-f83b5e83]{font-size:24px;font-weight:700;color:var(--text)}.page-subtitle[data-v-f83b5e83]{font-size:13px;color:var(--text-muted);margin-top:4px}.btn-primary[data-v-f83b5e83]{width:auto}.loading[data-v-f83b5e83]{color:var(--text-muted);font-size:14px}.empty-state[data-v-f83b5e83]{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:48px;text-align:center}.empty-title[data-v-f83b5e83]{font-size:16px;font-weight:500;color:var(--text)}.empty-sub[data-v-f83b5e83]{font-size:13px;color:var(--text-muted);margin-top:6px}.webhook-grid[data-v-f83b5e83]{display:grid;grid-template-columns:repeat(auto-fill,minmax(380px,1fr));gap:16px}.test-toast[data-v-f83b5e83]{position:fixed;bottom:24px;right:24px;padding:10px 16px;border-radius:8px;font-size:13px;font-weight:500;z-index:100;box-shadow:0 4px 20px #0006}.toast-ok[data-v-f83b5e83]{background:#10b98133;color:var(--green);border:1px solid rgba(16,185,129,.3)}.toast-err[data-v-f83b5e83]{background:#ef444433;color:var(--red);border:1px solid rgba(239,68,68,.3)}.modal-overlay[data-v-f83b5e83]{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;z-index:60;display:flex;align-items:flex-start;justify-content:center;overflow-y:auto;padding:40px 20px}.modal[data-v-f83b5e83]{background:var(--surface);border:1px solid var(--border);border-radius:12px;width:100%;max-width:480px;overflow:hidden;margin:auto}.modal-header[data-v-f83b5e83]{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--border)}.modal-title[data-v-f83b5e83]{font-size:15px;font-weight:600;color:var(--text)}.close-btn[data-v-f83b5e83]{background:transparent;color:var(--text-muted);padding:4px 8px;font-size:12px;border:1px solid var(--border)}.modal-form[data-v-f83b5e83]{padding:20px;display:flex;flex-direction:column;gap:16px}.form-group[data-v-f83b5e83]{display:flex;flex-direction:column;gap:6px}label[data-v-f83b5e83]{font-size:12px;font-weight:500;color:var(--text-dim)}.events-list[data-v-f83b5e83]{display:flex;flex-direction:column;gap:8px;background:var(--surface2);border:1px solid var(--border);border-radius:8px;padding:12px}.event-check[data-v-f83b5e83]{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim);cursor:pointer;font-weight:400;letter-spacing:0;text-transform:none}.modal-actions[data-v-f83b5e83]{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}.modal-actions button[data-v-f83b5e83]{width:auto}.error-msg[data-v-f83b5e83]{font-size:13px;color:var(--red);background:#ef444414;border:1px solid rgba(239,68,68,.2);border-radius:6px;padding:10px 12px}.users-page[data-v-d1686e70]{padding:32px 36px;display:flex;flex-direction:column;gap:24px;max-width:1100px;width:100%;margin:0 auto;animation:viewEnter var(--dur-slow) var(--ease-out) both}.page-header[data-v-d1686e70]{display:flex;align-items:flex-end;justify-content:space-between}.page-title[data-v-d1686e70]{font-size:24px;font-weight:700;color:var(--text)}.page-subtitle[data-v-d1686e70]{font-size:13px;color:var(--text-muted);margin-top:4px}.error-banner[data-v-d1686e70]{background:#ef444414;border:1px solid rgba(239,68,68,.25);border-radius:8px;padding:10px 14px;font-size:13px;color:var(--red)}.table-wrapper[data-v-d1686e70]{overflow-x:auto;border-radius:10px;border:1px solid var(--border);background:var(--surface)}.users-table[data-v-d1686e70]{width:100%;border-collapse:collapse}thead th[data-v-d1686e70]{padding:12px 16px;text-align:left;font-size:11px;font-weight:600;letter-spacing:.8px;text-transform:uppercase;color:var(--text-muted);border-bottom:1px solid var(--border)}.users-table td[data-v-d1686e70]{padding:13px 16px;border-bottom:1px solid var(--border);vertical-align:middle}.users-table tr:last-child td[data-v-d1686e70]{border-bottom:none}.name-cell[data-v-d1686e70]{display:flex;flex-direction:column;gap:2px}.user-name[data-v-d1686e70]{font-weight:500;color:var(--text);font-size:13px}.user-email[data-v-d1686e70]{font-size:11px;color:var(--text-muted)}.role-badge[data-v-d1686e70]{padding:3px 8px;border-radius:20px;font-size:11px;font-weight:500;letter-spacing:.3px;text-transform:capitalize}.role-super_admin[data-v-d1686e70]{background:#8b5cf626;color:var(--purple)}.role-admin[data-v-d1686e70]{background:#3b82f626;color:var(--blue)}.role-agent[data-v-d1686e70]{background:#6b728026;color:var(--gray)}.platform-chips[data-v-d1686e70]{display:flex;flex-wrap:wrap;gap:4px}.platform-chip[data-v-d1686e70]{background:var(--surface2);border:1px solid var(--border);color:var(--text-dim);padding:2px 7px;border-radius:4px;font-size:11px}.team-chip[data-v-d1686e70]{background:#6366f114;border-color:#6366f133;color:var(--accent-hi)}.no-platforms[data-v-d1686e70]{font-size:12px;color:var(--text-muted)}.status-dot[data-v-d1686e70]{font-size:12px;display:flex;align-items:center;gap:5px}.status-dot[data-v-d1686e70]:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.dot-active[data-v-d1686e70]{color:var(--green)}.dot-inactive[data-v-d1686e70]{color:var(--gray)}.actions-cell[data-v-d1686e70]{display:flex;gap:6px}.btn-xs[data-v-d1686e70]{padding:4px 9px;font-size:11px;width:auto}.empty-row[data-v-d1686e70]{text-align:center;padding:40px 16px!important;color:var(--text-muted)}.modal-overlay[data-v-d1686e70]{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;z-index:60;display:flex;align-items:flex-start;justify-content:center;padding:40px 20px;overflow-y:auto}.modal[data-v-d1686e70]{background:var(--surface);border:1px solid var(--border);border-radius:12px;width:100%;max-width:540px;margin:auto}.modal-header[data-v-d1686e70]{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--border)}.modal-title[data-v-d1686e70]{font-size:15px;font-weight:600;color:var(--text)}.close-btn[data-v-d1686e70]{background:transparent;color:var(--text-muted);padding:4px 8px;font-size:12px;border:1px solid var(--border)}.modal-form[data-v-d1686e70]{padding:20px;display:flex;flex-direction:column;gap:16px}.form-row[data-v-d1686e70]{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form-group[data-v-d1686e70]{display:flex;flex-direction:column;gap:6px}label[data-v-d1686e70]{font-size:12px;font-weight:500;color:var(--text-dim)}.platform-checkboxes[data-v-d1686e70]{display:flex;flex-direction:column;gap:6px;background:var(--surface2);border:1px solid var(--border);border-radius:8px;padding:10px;max-height:160px;overflow-y:auto}.platform-check[data-v-d1686e70]{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim);font-weight:400;cursor:pointer}.platform-slug[data-v-d1686e70]{font-size:10px;color:var(--text-muted);font-family:monospace;margin-left:2px}.empty-note[data-v-d1686e70]{font-size:12px;color:var(--text-muted)}.toggle-row[data-v-d1686e70]{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim);font-weight:400;cursor:pointer}.modal-actions[data-v-d1686e70]{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}.modal-actions button[data-v-d1686e70]{width:auto}.error-msg[data-v-d1686e70]{font-size:13px;color:var(--red);background:#ef444414;border:1px solid rgba(239,68,68,.2);border-radius:6px;padding:10px 12px}.platforms-page[data-v-ad963398]{padding:32px 36px;display:flex;flex-direction:column;gap:24px;max-width:1000px;width:100%;margin:0 auto;animation:viewEnter var(--dur-slow) var(--ease-out) both}.page-header[data-v-ad963398]{display:flex;align-items:flex-end;justify-content:space-between}.page-title[data-v-ad963398]{font-size:24px;font-weight:700;color:var(--text)}.page-subtitle[data-v-ad963398]{font-size:13px;color:var(--text-muted);margin-top:4px}.error-banner[data-v-ad963398]{background:#ef444414;border:1px solid rgba(239,68,68,.25);border-radius:8px;padding:10px 14px;font-size:13px;color:var(--red)}.empty-state[data-v-ad963398]{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:48px;text-align:center}.empty-title[data-v-ad963398]{font-size:16px;font-weight:500;color:var(--text)}.empty-sub[data-v-ad963398]{font-size:13px;color:var(--text-muted);margin-top:6px}.platform-grid[data-v-ad963398]{display:grid;grid-template-columns:repeat(auto-fill,minmax(400px,1fr));gap:16px}.platform-card[data-v-ad963398]{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:18px 20px;display:flex;flex-direction:column;gap:12px;transition:border-color .15s}.platform-card[data-v-ad963398]:hover{border-color:#3b82f64d}.platform-card.inactive[data-v-ad963398]{opacity:.6}.card-header[data-v-ad963398]{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.card-name-row[data-v-ad963398]{display:flex;align-items:center;gap:8px}.status-dot[data-v-ad963398]{width:8px;height:8px;border-radius:50%;flex-shrink:0}.dot-active[data-v-ad963398]{background:var(--green)}.dot-inactive[data-v-ad963398]{background:var(--gray)}.card-name[data-v-ad963398]{font-size:14px;font-weight:600;color:var(--text)}.card-slug[data-v-ad963398]{font-size:11px;color:var(--text-muted);background:var(--surface2);padding:2px 6px;border-radius:4px}.card-actions[data-v-ad963398]{display:flex;gap:5px;flex-wrap:wrap;flex-shrink:0}.btn-xs[data-v-ad963398]{padding:4px 9px;font-size:11px;width:auto}.card-meta[data-v-ad963398]{font-size:11px;color:var(--text-muted)}.card-team[data-v-ad963398]{color:var(--accent-hi);font-weight:500}.ingest-info[data-v-ad963398]{display:flex;flex-direction:column;gap:4px}.ingest-label[data-v-ad963398]{font-size:10px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--text-muted)}.ingest-url[data-v-ad963398]{font-size:11px;font-family:Courier New,monospace;color:var(--text-dim);background:var(--surface2);border:1px solid var(--border);border-radius:5px;padding:5px 9px;word-break:break-all}.docs-toggle[data-v-ad963398]{align-self:flex-start;color:var(--accent-hi);border-color:#6366f140;background:#6366f10f}.docs-toggle[data-v-ad963398]:hover{background:#6366f11f;opacity:1}.api-docs[data-v-ad963398]{display:flex;flex-direction:column;gap:16px;border-top:1px solid var(--border);padding-top:14px;margin-top:2px}.docs-section[data-v-ad963398]{display:flex;flex-direction:column;gap:6px}.docs-section-title[data-v-ad963398]{font-size:12px;font-weight:600;color:var(--text);margin-bottom:2px}.docs-desc[data-v-ad963398]{font-size:12px;color:var(--text-muted);margin:0}.docs-label[data-v-ad963398]{font-size:10px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--text-muted)}.docs-code[data-v-ad963398]{font-size:11px;font-family:Courier New,monospace;color:var(--text-dim);background:var(--surface2);border:1px solid var(--border);border-radius:6px;padding:8px 10px;white-space:pre;overflow-x:auto;display:block}.docs-curl[data-v-ad963398]{color:var(--accent-hi)}.docs-curl-header[data-v-ad963398]{display:flex;align-items:center;justify-content:space-between}.docs-slide-enter-active[data-v-ad963398],.docs-slide-leave-active[data-v-ad963398]{transition:opacity .2s ease,max-height .25s ease;max-height:1000px;overflow:hidden}.docs-slide-enter-from[data-v-ad963398],.docs-slide-leave-to[data-v-ad963398]{opacity:0;max-height:0}.key-modal[data-v-ad963398]{background:var(--surface);border:1px solid rgba(245,158,11,.4);border-radius:12px;padding:24px;max-width:480px;width:100%;display:flex;flex-direction:column;gap:14px}.key-modal-header[data-v-ad963398]{display:flex;justify-content:space-between;align-items:center}.key-modal-header h3[data-v-ad963398]{font-size:16px;font-weight:600;color:var(--text)}.key-warning[data-v-ad963398]{font-size:13px;color:var(--amber)}.key-display[data-v-ad963398]{display:flex;align-items:center;gap:8px;background:var(--surface2);border:1px solid var(--border);border-radius:8px;padding:10px 12px}.key-display code[data-v-ad963398]{flex:1;font-size:12px;font-family:monospace;color:var(--text);word-break:break-all}.copy-ok[data-v-ad963398]{font-size:12px;color:var(--green)}.modal-overlay[data-v-ad963398]{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;z-index:60;display:flex;align-items:flex-start;justify-content:center;padding:40px 20px;overflow-y:auto}.modal[data-v-ad963398]{background:var(--surface);border:1px solid var(--border);border-radius:12px;width:100%;max-width:420px;margin:auto}.modal-header[data-v-ad963398]{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--border)}.modal-title[data-v-ad963398]{font-size:15px;font-weight:600;color:var(--text)}.close-btn[data-v-ad963398]{background:transparent;color:var(--text-muted);padding:4px 8px;font-size:12px;border:1px solid var(--border)}.modal-form[data-v-ad963398]{padding:20px;display:flex;flex-direction:column;gap:16px}.form-group[data-v-ad963398]{display:flex;flex-direction:column;gap:6px}label[data-v-ad963398]{font-size:12px;font-weight:500;color:var(--text-dim)}.hint[data-v-ad963398]{font-weight:400;color:var(--text-muted)}.toggle-row[data-v-ad963398]{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim);font-weight:400;cursor:pointer}.modal-actions[data-v-ad963398]{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}.modal-actions button[data-v-ad963398]{width:auto}.error-msg[data-v-ad963398]{font-size:13px;color:var(--red);background:#ef444414;border:1px solid rgba(239,68,68,.2);border-radius:6px;padding:10px 12px}.teams-page[data-v-adc7d401]{padding:32px 36px;display:flex;flex-direction:column;gap:24px;max-width:1000px;width:100%;margin:0 auto;animation:viewEnter var(--dur-slow) var(--ease-out) both}.page-header[data-v-adc7d401]{display:flex;align-items:flex-end;justify-content:space-between}.page-title[data-v-adc7d401]{font-size:24px;font-weight:700;color:var(--text)}.page-subtitle[data-v-adc7d401]{font-size:13px;color:var(--text-muted);margin-top:4px}.error-banner[data-v-adc7d401]{background:#ef444414;border:1px solid rgba(239,68,68,.25);border-radius:8px;padding:10px 14px;font-size:13px;color:var(--red)}.empty-state[data-v-adc7d401]{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:48px;text-align:center}.empty-title[data-v-adc7d401]{font-size:16px;font-weight:500;color:var(--text)}.empty-sub[data-v-adc7d401]{font-size:13px;color:var(--text-muted);margin-top:6px}.team-grid[data-v-adc7d401]{display:grid;grid-template-columns:repeat(auto-fill,minmax(380px,1fr));gap:16px}.team-card[data-v-adc7d401]{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:18px 20px;display:flex;flex-direction:column;gap:12px;transition:border-color .15s}.team-card[data-v-adc7d401]:hover{border-color:#3b82f64d}.team-card.inactive[data-v-adc7d401]{opacity:.6}.card-header[data-v-adc7d401]{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.card-name-row[data-v-adc7d401]{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.status-dot[data-v-adc7d401]{width:8px;height:8px;border-radius:50%;flex-shrink:0}.dot-active[data-v-adc7d401]{background:var(--green)}.dot-inactive[data-v-adc7d401]{background:var(--gray)}.card-name[data-v-adc7d401]{font-size:14px;font-weight:600;color:var(--text)}.member-count[data-v-adc7d401]{font-size:11px;color:var(--text-muted);background:var(--surface2);padding:2px 7px;border-radius:10px}.card-actions[data-v-adc7d401]{display:flex;gap:5px;flex-shrink:0}.btn-xs[data-v-adc7d401]{padding:4px 9px;font-size:11px;width:auto}.card-description[data-v-adc7d401]{font-size:12px;color:var(--text-muted);line-height:1.5;margin:0}.member-chips[data-v-adc7d401]{display:flex;flex-wrap:wrap;gap:6px}.member-chip[data-v-adc7d401]{display:flex;align-items:center;gap:5px;background:var(--surface2);border:1px solid var(--border);border-radius:20px;padding:3px 8px 3px 4px}.member-avatar[data-v-adc7d401]{width:18px;height:18px;border-radius:50%;background:#6366f126;border:1px solid rgba(99,102,241,.25);color:var(--accent-hi);font-size:8px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}.member-name[data-v-adc7d401]{font-size:11px;color:var(--text-dim)}.no-members[data-v-adc7d401]{font-size:12px;color:var(--text-muted)}.modal-overlay[data-v-adc7d401]{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;z-index:60;display:flex;align-items:flex-start;justify-content:center;padding:40px 20px;overflow-y:auto}.modal[data-v-adc7d401]{background:var(--surface);border:1px solid var(--border);border-radius:12px;width:100%;max-width:480px;margin:auto}.modal-header[data-v-adc7d401]{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--border)}.modal-title[data-v-adc7d401]{font-size:15px;font-weight:600;color:var(--text)}.close-btn[data-v-adc7d401]{background:transparent;color:var(--text-muted);padding:4px 8px;font-size:12px;border:1px solid var(--border)}.modal-form[data-v-adc7d401]{padding:20px;display:flex;flex-direction:column;gap:16px}.form-group[data-v-adc7d401]{display:flex;flex-direction:column;gap:6px}label[data-v-adc7d401]{font-size:12px;font-weight:500;color:var(--text-dim)}.toggle-row[data-v-adc7d401]{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim);font-weight:400;cursor:pointer}.modal-actions[data-v-adc7d401]{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}.modal-actions button[data-v-adc7d401]{width:auto}.error-msg[data-v-adc7d401]{font-size:13px;color:var(--red);background:#ef444414;border:1px solid rgba(239,68,68,.2);border-radius:6px;padding:10px 12px}.member-checkboxes[data-v-adc7d401]{display:flex;flex-direction:column;gap:6px;background:var(--surface2);border:1px solid var(--border);border-radius:8px;padding:10px;max-height:200px;overflow-y:auto}.member-check[data-v-adc7d401]{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-dim);font-weight:400;cursor:pointer}.role-badge-sm[data-v-adc7d401]{font-size:10px;padding:1px 5px;border-radius:10px;font-weight:500;text-transform:capitalize}.role-super_admin[data-v-adc7d401]{background:#8b5cf626;color:var(--purple)}.role-admin[data-v-adc7d401]{background:#3b82f626;color:var(--blue)}.role-agent[data-v-adc7d401]{background:#6b728026;color:var(--gray)}.empty-note[data-v-adc7d401]{font-size:12px;color:var(--text-muted)}.login-page[data-v-79a96aa9]{min-height:100vh;background:var(--bg);display:flex;align-items:center;justify-content:center;padding:20px}.login-card[data-v-79a96aa9]{width:100%;max-width:400px;background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:36px 32px;display:flex;flex-direction:column;gap:24px}.login-logo[data-v-79a96aa9]{display:flex;align-items:center;gap:10px}.logo-icon[data-v-79a96aa9]{font-size:24px;color:var(--blue)}.logo-text[data-v-79a96aa9]{font-family:Syne,sans-serif;font-size:18px;font-weight:700;color:var(--text)}.login-title[data-v-79a96aa9]{font-size:18px;font-weight:600;color:var(--text);margin-top:-8px}.login-form[data-v-79a96aa9]{display:flex;flex-direction:column;gap:16px}.form-group[data-v-79a96aa9]{display:flex;flex-direction:column;gap:6px}label[data-v-79a96aa9]{font-size:12px;font-weight:500;color:var(--text-dim)}.error-msg[data-v-79a96aa9]{font-size:13px;color:var(--red);background:#ef444414;border:1px solid rgba(239,68,68,.2);border-radius:6px;padding:10px 12px}.login-btn[data-v-79a96aa9]{width:100%;padding:10px;font-size:14px;font-weight:500;margin-top:4px}.login-btn[data-v-79a96aa9]:disabled{opacity:.6;cursor:not-allowed}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--bg: #07080D;--surface: #0E1018;--surface2: #141720;--surface3: #1C2030;--border: #1F2333;--border-hi: #2E3450;--text: #EDF0F7;--text-dim: #9BA3B8;--text-muted: #636B87;--text-faint: #2E3550;--accent: #6366F1;--accent-hi: #818CF8;--accent-glow: rgba(99, 102, 241, .2);--accent-subtle: rgba(99, 102, 241, .08);--blue: #6366F1;--cyan: #22D3EE;--purple: #A78BFA;--amber: #FBBF24;--green: #34D399;--gray: #475569;--red: #F87171;--status-new: #60A5FA;--status-open: #22D3EE;--status-in-progress: #A78BFA;--status-pending: #FBBF24;--status-escalated: #F97316;--status-resolved: #34D399;--status-closed: #475569;--priority-low: #34D399;--priority-medium: #FBBF24;--priority-high: #F87171;--priority-critical: #A78BFA;--gradient-brand: linear-gradient(135deg, #6366F1, #A78BFA);--gradient-card: linear-gradient(145deg, rgba(255,255,255,.025) 0%, transparent 100%);--gradient-glow: radial-gradient(ellipse at 50% 0%, rgba(99,102,241,.12) 0%, transparent 70%);--shadow-sm: 0 1px 3px rgba(0,0,0,.4), 0 1px 2px rgba(0,0,0,.3);--shadow-md: 0 4px 16px rgba(0,0,0,.5), 0 2px 6px rgba(0,0,0,.3);--shadow-lg: 0 12px 40px rgba(0,0,0,.6), 0 4px 12px rgba(0,0,0,.4);--shadow-xl: 0 24px 64px rgba(0,0,0,.7), 0 8px 24px rgba(0,0,0,.5);--shadow-glow: 0 0 0 3px rgba(99,102,241,.15), 0 4px 24px rgba(99,102,241,.08);--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 20px;--ease-out: cubic-bezier(0, 0, .2, 1);--ease-in: cubic-bezier(.4, 0, 1, 1);--ease-spring: cubic-bezier(.34, 1.56, .64, 1);--ease-smooth: cubic-bezier(.4, 0, .2, 1);--dur-instant: 80ms;--dur-fast: .15s;--dur-normal: .25s;--dur-slow: .4s;--dur-slower: .6s;font-family:DM Sans,sans-serif;font-size:14px;color:var(--text);background:var(--bg)}body{min-height:100vh;background:var(--bg);color:var(--text)}h1,h2,h3,h4,h5,h6{font-family:Syne,sans-serif}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}input,select,textarea{font-family:DM Sans,sans-serif;font-size:14px;background:var(--surface2);border:1px solid var(--border);color:var(--text);border-radius:var(--radius-sm);padding:8px 12px;outline:none;transition:border-color var(--dur-fast),box-shadow var(--dur-fast);width:100%}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #6366f126}input::placeholder,textarea::placeholder{color:var(--text-faint)}button{font-family:DM Sans,sans-serif;font-size:14px;cursor:pointer;border:none;border-radius:var(--radius-sm);padding:8px 16px;transition:background var(--dur-fast) var(--ease-smooth),box-shadow var(--dur-fast) var(--ease-smooth),border-color var(--dur-fast) var(--ease-smooth),color var(--dur-fast) var(--ease-smooth),transform var(--dur-instant) var(--ease-out),opacity var(--dur-fast) var(--ease-smooth)}button:active:not(:disabled){transform:scale(.97)}button:disabled{opacity:.35;cursor:not-allowed;pointer-events:none}.btn-primary{background:var(--accent);color:#fff;font-weight:500}.btn-primary:hover:not(:disabled){background:var(--accent-hi);box-shadow:0 4px 20px #6366f166;transform:translateY(-1px);opacity:1}.btn-primary:active:not(:disabled){transform:scale(.97) translateY(0);box-shadow:none}.btn-ghost{background:transparent;color:var(--text-muted);border:1px solid var(--border)}.btn-ghost:hover:not(:disabled){background:var(--surface3);border-color:var(--border-hi);color:var(--text);opacity:1}.btn-danger{background:transparent;color:var(--red);border:1px solid rgba(248,113,113,.25)}.btn-danger:hover:not(:disabled){background:#f8717114;border-color:#f8717166;opacity:1}:focus-visible{outline:none;box-shadow:var(--shadow-glow)}.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 8px;border-radius:20px;font-size:11px;font-weight:500;letter-spacing:.4px;text-transform:uppercase;transition:background var(--dur-normal) var(--ease-smooth),color var(--dur-normal) var(--ease-smooth),border-color var(--dur-normal) var(--ease-smooth)}.badge-new{background:#60a5fa1f;border:1px solid rgba(96,165,250,.25);color:var(--status-new)}.badge-open{background:#22d3ee1f;border:1px solid rgba(34,211,238,.25);color:var(--status-open)}.badge-in-progress{background:#a78bfa1f;border:1px solid rgba(167,139,250,.25);color:var(--status-in-progress)}.badge-pending{background:#fbbf241f;border:1px solid rgba(251,191,36,.25);color:var(--status-pending)}.badge-escalated{background:#f973161f;border:1px solid rgba(249,115,22,.25);color:var(--status-escalated)}.badge-resolved{background:#34d3991f;border:1px solid rgba(52,211,153,.25);color:var(--status-resolved)}.badge-closed{background:#47556926;border:1px solid rgba(71,85,105,.3);color:var(--status-closed)}.badge-low{background:#34d3991f;border:1px solid rgba(52,211,153,.25);color:var(--priority-low)}.badge-medium{background:#fbbf241f;border:1px solid rgba(251,191,36,.25);color:var(--priority-medium)}.badge-high{background:#f871711f;border:1px solid rgba(248,113,113,.25);color:var(--priority-high)}.badge-critical{background:#a78bfa1f;border:1px solid rgba(167,139,250,.25);color:var(--priority-critical)}.dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.dot-pulse{animation:pulse 2s ease-in-out infinite}.slide-enter-active{transition:transform .35s var(--ease-spring)}.slide-leave-active{transition:transform .25s var(--ease-in)}.slide-enter-from,.slide-leave-to{transform:translate(100%)}.overlay-enter-active,.overlay-leave-active{transition:opacity var(--dur-normal) var(--ease-smooth)}.overlay-enter-from,.overlay-leave-to{opacity:0}.overlay-enter-active .modal,.overlay-enter-active .key-modal{animation:modalIn .38s var(--ease-spring) both}.overlay-leave-active .modal,.overlay-leave-active .key-modal{animation:modalOut .2s var(--ease-in) both}@keyframes pulse{0%,to{opacity:1}50%{opacity:.3}}@keyframes viewEnter{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}@keyframes rowIn{0%{opacity:0;transform:translate(-6px)}to{opacity:1;transform:translate(0)}}@keyframes highlightRow{0%{background:#6366f129;box-shadow:inset 3px 0 0 var(--accent)}70%{background:#6366f10f;box-shadow:inset 3px 0 #6366f159}to{background:transparent;box-shadow:none}}@keyframes modalIn{0%{opacity:0;transform:translateY(-18px) scale(.96)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes modalOut{0%{opacity:1;transform:translateY(0) scale(1)}to{opacity:0;transform:translateY(6px) scale(.97)}}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}@keyframes shake{0%,to{transform:translate(0)}20%{transform:translate(-6px)}40%{transform:translate(6px)}60%{transform:translate(-4px)}80%{transform:translate(4px)}}@keyframes timelinePulse{0%,to{box-shadow:0 0 0 3px #6366f133,0 0 8px #6366f166}50%{box-shadow:0 0 0 5px #6366f11a,0 0 16px #6366f199}}.row-highlight{animation:highlightRow 1.8s var(--ease-out) forwards}.shake{animation:shake .35s var(--ease-out)}.skeleton{background:linear-gradient(90deg,var(--surface2) 25%,var(--surface3) 50%,var(--surface2) 75%);background-size:200% 100%;animation:shimmer 1.4s ease-in-out infinite;border-radius:var(--radius-sm)}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-hi);border-radius:9999px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}